Privacy Policy | Edukate Tutoring

Last updated: 4th August 2026

EduKate is committed to protecting the privacy of all children, parents, and families who engage with our programmes. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website www.edukate-services.com (“Site”) and participate in any EduKate services, including EduKate Entrepreneurs, EduKate Creative Writing, and EduKate Tutoring (“Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you are under 18, your parent or legal guardian must provide consent for your participation.

1. Information We Collect

We may collect the following types of information:

Parent/Guardian Information

Name
Email address
Phone number
Billing or payment details (where applicable)

Student Information

Name
Age and school year
Learning preferences, educational needs, or relevant background information
Any medical or SEND information voluntarily shared to support safe participation

Programme & Session Information

Workshop or club attendance records
Tutoring notes, progress updates, and learning plans
Creative work produced during EduKate sessions
Photographs or videos only where parental consent has been provided

Technical Information (Website Use)

IP address
Browser type
Device information
Basic usage data (e.g., pages visited)

EduKate no longer uses online student accounts, and therefore does not collect login credentials or portal-based activity.

2. How We Use Personal Information

We use collected information to:

Deliver EduKate Entrepreneurs, Creative Writing, and Tutoring programmes
Communicate with parents/guardians regarding sessions, progress, events, and bookings
Ensure the safety and wellbeing of children during sessions
Personalise learning experiences and support individual needs
Manage payments, scheduling, and administration
Comply with legal obligations, including safeguarding and child protection laws

We only collect information that is necessary for the safe and effective running of our programmes.

3. Sharing of Information

EduKate does not sell or rent personal data.

Information may be shared only with:

EduKate staff and tutors involved in delivering sessions
Schools or partner venues, where programmes are delivered on-site
Service providers (e.g., payment processors) strictly as needed
Legal or safeguarding authorities, if required to protect a child or comply with the law

All third parties are required to handle data securely and in accordance with UK GDPR.

4. Child Privacy & Parental Rights

EduKate complies with all child data protection laws, including UK GDPR and the Data Protection Act 2018.

Children under 18 may only participate with verified parental consent.
Parents/guardians may request to:
- Review the personal data we hold
- Update or correct inaccurate information
- Request deletion of their child’s data (unless legal obligations require retention)
- Withdraw consent for media use or data processing

Requests must be made in writing to EduKate.

5. Data Security

We use appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, or misuse.

These include:

Secure storage of records
Restricted access to personal data
Staff training in data protection and safeguarding
Encrypted communication where appropriate

While we take all reasonable steps to protect data, no system is completely immune to risk. Parents are encouraged to supervise their child’s online activity during any remote tutoring sessions.

6. Cookies & Website Tracking

Our Site may use cookies or similar technologies to:

Improve website functionality
Analyse basic usage patterns
Enhance user experience

Parents/guardians can manage or disable cookies through their browser settings.

7. Data Retention

EduKate retains personal data only for as long as necessary to:

Deliver Services
Meet legal or safeguarding obligations
Resolve disputes or queries

Once data is no longer required, it is securely deleted or anonymised.

Parents/guardians may request data deletion at any time, subject to legal requirements.

8. Your Rights Under UK GDPR

Parents/guardians have the right to:

Access personal data held about themselves or their child
Request corrections to inaccurate information
Request deletion of data
Object to certain types of processing
Withdraw consent for media use or optional data collection

We will respond to all requests within a reasonable timeframe.

9. Changes to This Privacy Policy

EduKate may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

Continued use of our Services after updates indicates acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle personal information, please contact:

EduKate Email: katie@edukate-services.com